FurSuitParade

Terms of Service

Prices and Terms may change, but customers will be held to the copy which was originally agreed upon. By sending down payment you are confirming you read and are agreeing to my ToS and will abide by them. Business will only be handled with customers who are 18 years of age or older. No parents. No exceptions. Any questions, concerns, or clarifications may contact me at Jing@fursuitparade.com

Allergy Warning

I have a cat who thinks everything is hers. I try to keep her away but it is very likely she will come into contact with your fur at least once. Keep this in mind when commissioning me!

Payment

Accepted forms of payment are through PayPal and money order/cashier's check. Payment plans may be arranged. Shipping prices and taxes are not included in the final suit price. A shipping quote can be given upon request. Preferred payment plans are 30% to begin and final 70% no more than four months after first payment is made. Further payment plans may be discussed, do not be afraid to ask. 30% non-refundable payment is expected; this covers material costs and reserving your slot. A 5% discount is offered to those who pay via money order or cashier's check.

Shipping

Customers are expected to pay shipping costs. Shipping costs will be an additional fee and not added into the original costume quote. Items will not be shipped until the entire project including shipping is paid in full. International customers are responsible for knowing the import laws and fees of their country and must be willing to cover any customs fees.

Warranty

All products have a 30 day warranty which covers any issue which is fault of our own. (Such as a popped seam or missing feature etc.) Shipping for the return will be covered by the customer and shipping back will be covered by us once repairs are complete. Warranty is void if there is damage caused by improper use, storage, cleaning, alterations are made by someone other than Fursuit Parade, or the items transfers ownership. If an item sent back to us has untold damage of excessive condition(such as stains any more than normal dirt, rips, burns etc.) It will be sent back at the customers expense.

Cancellations

I hold the right to cancel a commission at any time should I feel the need; refunds will be discussed based on completion of commissioned work and reason for cancellation. Customer cancellations or failure to complete payment before you set completion month will result in your commission being resold, destroyed or used in separate projects. 30% deposit is lost and refunds will be discussed based on reason for cancellation/failures and amount of pre-work that has been put into the project. Payments beyond the deposit will be refunded in a timely manner by Paypal, check or money order should a project be canceled. Refunds may be paid in pieces.

Creation and process

Suits must be fully paid before dedicated work can start. This is a work of art that also needs to be made to be worn and enjoyed. This means it takes time. I try to keep things on a strict schedule by giving completion months but they are NOT guaranteed to be met. All business will be handled through email at Jing@fursuitparade.com (no exceptions). Have a very clear and current image of the design you have in mind. I am also willing to work with ideas or artistic liberty projects. Once Down payment is received and/or materials are purchased and/or work has started your design may not be changed! If you attempt to change your design once supplies have been purchased and/or down payment has been received and/or work has been started you will be charged for any extra needed supplies plus a flat fee. If you change your design after the original quote was given your new design will need to be evaluated and a new quote will be given. I will not work from images or designs of preexisting costumes or characters protected by copyrights. Duct Tape Dummies are required for full body costumes and expected to be mailed in a reasonable time frame. Any duct tape dummy received which I am unable to work with will be thrown away and a new one will be expected at customer’s expense. I am happy to provide updates at the customer’s request! Work in progress images may periodically be posted to any Fursuit Parade gallery or media site. If the customer wishes for a project to be kept private until completion please inform me as early as possible. If a specific deadline is needed please inform me as early as possible! Though deadlines are not guaranteed, I will do my best to accommodate your needs! All finished costumes will be modeled and photographed for portfolios and promotional material. Character’s appearance and name may be shared publicly in portfolios, galleries, social media and promotional material.

Customer input regarding construction

Suggestions or voicing desires for the overall look of your head is always welcome. I will do my best to achieve your desired look for the character within my style! However due to past incidents i will in no way accept being micro managed during my construction and process of making your suit as it results in a sub-par product that no one deserves. If you are EXTREMELY particular about how you want things to look i think you should find someone else. If you commission me I like to think you enjoy my work and style and to get the absolute best suit I can give you need to let me work the way I work. Do not get me wrong though, if the ears are not the right shape or are too small or too big, minor things please voice your desire for them to be different and i will happily comply. If you want something more super toony or monster like then my normal style i am happy to comply and love trying new things! Feel free to give me references of looks you like but you have to let me run with it and work with it and trust that I will give you the best product I can offer and given the chance I can achieve a wide range of different looks. If you ask for changes that go from my normal plan/style YOU are taking the risk of it not turning out like my normal styled suits. I will kindly voice my opinion and if you still insist on the change you are accepting and take the risk of it not turning out how you imagined due to it not being my normal way or style of work. I am not responsible for an undesired outcome due to requested changes.